Welcome on our claims website

Enquiries are currently experiencing high demand due to the peak season and the large number of requests being processed. Our current response time is approximately 2 weeks from the date we receive all the information required to assess your claim.

Our phone lines are temporarily closed to allow our teams to focus fully on processing claims. We kindly ask you not to send multiple follow-up requests, as these do not speed up the handling of your claim and may instead increase our response times.

Please rest assured that our teams are doing everything possible to process your claim as quickly as possible.

Thank you for your understanding and trust.

The Xplorassur Team