Insurance VPG

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Assistance

For any ASSISTANCE request during your stay, you must IMMEDIATELY notify the medical assistance platform

Dedicated phone number 7/7 and 24h/24

Assistance service

	(+33) 1 41 77 45 01 (+33) 1 45 77 45 02 (+33) 1 45 77 45 06 (+33) 1 45 77 45 07 (+33) 1 45 77 45 08 (+33) 1 45 77 45 16 (+33) 1 45 77 45 17 (+33) 1 45 77 45 18 (+33) 1 45 77 45 03
	voyage@mutuaide.fr
	MUTUAIDE - Service Assistance 126 rue de la piazza 93196 NOISY LE GRAND CEDEX

(+33) 1 41 77 45 01

(+33) 1 45 77 45 02

(+33) 1 45 77 45 06

(+33) 1 45 77 45 07

(+33) 1 45 77 45 08

(+33) 1 45 77 45 16

(+33) 1 45 77 45 17

(+33) 1 45 77 45 18

(+33) 1 45 77 45 03

voyage@mutuaide.fr

MUTUAIDE - Service Assistance
126 rue de la piazza 93196 NOISY LE GRAND CEDEX

Important: Unless you call beforehand, your medical file cannot be processed.

Claim

In order to report an INSURANCE claim, we invite you to do so via this website.

Monday to Friday 2 p.m. to 5 p.m.

Claims support

Our phone lines are temporarily closed to allow our teams to focus fully on processing claims. We kindly ask you not to send multiple follow-up requests, as these do not speed up the handling of your claim and may instead increase our response times.

	(+33) 5 32 66 30 71 (+33) 5 32 66 30 65 (+33) 5 32 66 30 66 (+33) 5 32 66 30 67 (+33) 5 32 66 30 68 (+33) 5 32 66 30 69 (+33) 5 32 66 30 70 (+33) 5 32 66 30 73 (+33) 5 32 66 30 74
	voyageprive@xplorassur.com
	Xplorassur 8-10 rue du Pont de Tounis 31000 TOULOUSE

(+33) 5 32 66 30 71

(+33) 5 32 66 30 65

(+33) 5 32 66 30 66

(+33) 5 32 66 30 67

(+33) 5 32 66 30 68

(+33) 5 32 66 30 69

(+33) 5 32 66 30 70

(+33) 5 32 66 30 73

(+33) 5 32 66 30 74

voyageprive@xplorassur.com

Xplorassur
8-10 rue du Pont de Tounis
31000 TOULOUSE

Important: The declaration must be made within 5 BUSINESS DAYS following occurrence of the insurance case.

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Assistance

Claim