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Assistance

For any ASSISTANCE request during your stay, you must IMMEDIATELY notify the medical assistance platform
Logo Assistance

Dedicated phone number 7/7 and 24h/24

Assistance service

  (+33) 1 41 77 45 01

  (+33) 1 45 77 45 02

  (+33) 1 45 77 45 06

  (+33) 1 45 77 45 07

  (+33) 1 45 77 45 08

  (+33) 1 45 77 45 16

  (+33) 1 45 77 45 17

  (+33) 1 45 77 45 18

  (+33) 1 45 77 45 03
voyage@mutuaide.fr
MUTUAIDE - Service Assistance
126 rue de la piazza 93196 NOISY LE GRAND CEDEX
Important: Unless you call beforehand, your medical file cannot be processed.

Claim

In order to report an INSURANCE claim, we invite you to do so via this website.
Logo Indéminsation

Monday to Friday 2 p.m. to 5 p.m.

Claims support

  (+33) 5 32 66 30 71

  (+33) 5 32 66 30 65

  (+33) 5 32 66 30 66

  (+33) 5 32 66 30 67

  (+33) 5 32 66 30 68

  (+33) 5 32 66 30 69

  (+33) 5 32 66 30 70

  (+33) 5 32 66 30 73

  (+33) 5 32 66 30 74
voyageprive@xplorassur.com
Xplorassur
8-10 rue du Pont de Tounis
31000 TOULOUSE
Important: The declaration must be made within 5 BUSINESS DAYS following occurrence of the insurance case.

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